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- Irus Herbs - Irus Herbs

 site- Irus Herbs - Irus Herbs(the "Website") operated by an authorized Iros hayoun dealer (the "Dealer")   also as a sales website for the purchase of various products (the "Product").
• What is stated in these regulations in the masculine language is for convenience only and the regulations refer to members of both genders equally.
• The purchase through the site is subject to the conditions specified in these regulations.
• The very purchase of the product b
The site constitutes a declaration by the customer that he has read the provisions of this regulation, understood them and agreed to them. The regulations constitute a binding contract between you and the company.

the purchase

• The site allows customers to buy the product conveniently, easily and safely via the Internet.
• You can purchase the product on the website at any time until the stock runs out.
• The purchase on the website is via credit card and PayPal only and the transaction will be carried out after approval by the credit card company.
• The price of the product on the website includes the VAT
• The company reserves the right to stop the marketing and sale of the product at any time, as well as deny the right to purchase on the sales site at its discretion.

Returns and cancellations

• The deal can be canceled by contacting the dealer's customer service by phone or by e-mail. The cancellation of the deal will be valid only after receiving a fax or e-mail from the dealer confirming the request to cancel the deal. In case the cancellation is approved - the product must be returned to the company and all costs involved in returning the product will be applied to the customer. The return of the product will be done when it is in its original packaging together with the original invoice and that 30 days have not yet passed from the date of purchase of the product.

All of the above is not valid for cosmetic and culinary products - for which it is not possible to receive a refund. 

Except in the case where the product arrived at the customer damaged.
• In the event of cancellation of the transaction, the dealer will return the full amount of the purchase to the customer minus cancellation fees according to the law.
• If the transaction is canceled after the customer has already received the product, the customer will bear the cost of shipping the product back to the company, in addition to the cancellation fee.
The transaction cancellation policy detailed above will only apply to products purchased on the website. The dealer will not handle the return of products purchased through another source.

Delivery and transportation of the product

• The dealer will take care of delivering the product to the customer to the address typed by him when making the purchase on the sales site, within 14 business days.
• The dealer will not be responsible for any delay and/or delay in delivery and/or non-delivery caused by force majeure and/or events beyond its control.
• The product will be delivered to the address provided by the customer at the time of purchase, or the customer may pick up the product independently.
The product price does not include the shipping cost.


Customer Service

• For any question or inquiry regarding the product, you can contact the dealer's service representatives at


Warranty and service

• The warranty for the product covers material defects in the body of the product and/or its operation which were caused by the dealer.
• The warranty for the product is given for a period of one week from the date of purchase.
• During the warranty period, the company will provide an identical replacement product.
• The warranty is only valid for a customer who holds an original proof of purchase and only if the purchase was made through the Iros Hiion Herbs Sales website store. The dealer reserves the right to require the customer to prove that he is the original purchaser of the product.
• The sole remedy for any defective product covered under the warranty is limited to repair or replacement of the defective product. The company's total liability with respect to any defective product will in no case exceed the purchase price of the defective product.
• The company will not be responsible for any direct or indirect damage resulting from the use or incorrect use of the product, including any accidental, special, indirect or consequential damage - as far as the law allows. The customer bears the responsibility and all risks and liabilities for loss, damage and damage to his body and/or his property and/or the property and/or the bodies of third parties, arising from the use and/or non-use of the product, except in cases where it is determined that said damage was caused due to the sole negligence of the dealer


Information security and privacy

• The Iros Hayon dealer may use the information provided in the form in order to bring you the requested information and services. This personal information will not be disclosed and will not be used for marketing purposes without permission.
• The dealer takes acceptable precautions in order to maintain, as much as possible, the confidentiality of the information. In cases beyond the control of the dealer and/or resulting from force majeure, the company will not be responsible for any damage of any kind, direct or indirect, caused to the customer, if this information is lost and/or used unauthorizedly.
• The dealer undertakes not to make use of the information provided to her by the buyers except in order to enable the purchase on the sales site and in accordance with any law.
• The "Send" button implies consent to the Iros Hayon dealer or someone on his behalf to use this personal information in order to provide you with information about the products and additional information via email or otherwise, on services and resources related to the products of the Iros Hayon dealer. In addition, this personal information may be used for market research purposes. If you wish to remove your personal information from the company's mailing list at any time, call the phone: 052-3691730 By clicking the "Send" button I confirm with my signature the form and its conditions.

Intellectual Property

• All intellectual property rights on this sales site are the exclusive property of the dealer Iros Chion.
• Do not copy, reproduce, distribute, publish or use in any other way any information from the website and/or this sales website, including images and photographs, unless prior written consent has been given on behalf of the dealer


Law and Jurisdiction

• The interpretation and enforcement of these regulations and/or any action or conflict arising from it will be done in accordance with Israeli law only and the competent court in one of the districts of Tel Aviv-Jaffa, Haifa, Jerusalem or Israel will have exclusive jurisdiction.

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